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Monthly Archives: February 2016

How to Increase Restaurant Customer Loyalty

The following article is a guest post from Marvin Doerfler. Marvin has been designing and producing menus for upscale restaurants and hotels for over 40 years. He now offers the same creative products on a non-exclusive basis through his website The Menu Shoppe.

Everyone has that one restaurant they just keep going back to time anrestaurant_loyaltyd time again. Whether it’s because of the food, the service, or some other secret ingredient, continued patronage is customer loyalty in action. Restaurant owners and managers need to ask themselves, is this happening at your restaurant?

Attracting new customers can be expensive. If you already have a high customer acquisition cost, it’s even more important that you focus on the customers … Keep reading

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